Data Deletion Instructions

1. Disconnect integrations

1. Sign in to My Mission Staff and open Organization HQ → Connections.
2. For Google Workspace, use Disconnect on each connected service you want to remove, such as Drive, Docs, Sheets, Gmail, or Calendar. Use the QuickBooks or Mailchimp card’s Disconnect action for those accounts.
3. If you do not have permission to manage an organization connection, ask your organization’s owner or administrator, or contact support.
4. For additional control, revoke My Mission Staff access in the provider’s account settings: Google Account third-party connections, QuickBooks connected apps, or Mailchimp authorized apps. If Facebook or Instagram connections become available, remove My Mission Staff through the relevant Meta account’s Business Integrations or Apps and Websites settings; labels may vary by account.

Facebook and Instagram connections are not currently enabled. Disconnecting or revoking access is not the same as deleting data already stored in My Mission Staff.

2. Request deletion from My Mission Staff

Email jmorrison@raisersharpconsulting.com with the subject My Mission Staff Data Deletion Request. You can make this request without signing in.

Include:

• The email address used for your My Mission Staff account and the organization name, if applicable.
• Whether you want your account deleted, specific workspace records removed, or data obtained from a particular connected service deleted.
• The affected service, such as Google Workspace, QuickBooks, Mailchimp, Facebook, or Instagram, and enough non-sensitive detail to identify the connection or materials.

You may request deletion of account/profile information, conversations, uploaded files and images, organization materials, projects and deliverables, saved connected-service data, and stored connection credentials within your authority. Do not send passwords, access credentials, financial account numbers, or unnecessary personal information.

3. Verification and confirmation

Support will verify your identity and, where needed, your authority over organization-shared records, clarify the scope, and confirm the outcome by email. Removing a personal account does not automatically authorize deletion of an entire organization or another member’s records.

We will explain any records that must be retained for applicable legal obligations, security, or recordkeeping, and any backup limitations. You may email the same address to ask for the status of your request. We do not claim deletion is complete until it has been confirmed.

4. What happens to third-party data

Deleting My Mission Staff data or disconnecting an integration does not automatically delete data on third-party platforms. Google files, messages, and events; QuickBooks accounting records; Mailchimp audiences and campaigns; and Facebook or Instagram accounts, posts, and media remain subject to the respective provider’s controls and retention policies.

This includes drafts or other records previously created through My Mission Staff. To delete those records from the provider, use that provider’s own deletion controls or contact its support, with appropriate organization authorization. Copies already delivered to recipients or downloaded outside My Mission Staff are not removed by a workspace deletion request.

5. Questions

For help disconnecting a service or identifying data to remove, email jmorrison@raisersharpconsulting.com. See our Privacy Policy and Terms of Service for related information.